Extended functionality of the Integrated Case Management System of the Justice Ministry

The Integrated Case Management System (ICMS) is a multifunctional system used in all Judicial Courts in Moldova. The system was designed to improve the courts’ efficiency, transparency, and public access through automation and tracking of a case life cycle from initial filing to disposition and appeal. It facilitates efficient and reliable collection, organization, distribution, and retrieval of significant amounts of case-specific data.

The Ministry of Justice was looking to extend the functionality of its ICMS by building and integrating a secure E-Filing system to provide an efficient, cost-effective and reliable platform for submitting and processing court documents electronically. This system is part of Government for Government (G4G) and Government for Citizens (G4C) programs and it interconnects with several existing e-governance solutions in Moldova.

The system proved convenient for many involved parties: the Ministry of Justice, prosecutors, judges, lawyers and, most importantly, the citizens of Moldova. It enabled them to interact with courts more efficiently (without travelling in-person to the court’s office and waiting in lines), saved costs and eliminated paper.

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